It still time in and time out views my secure network at home as unsafe. They suggested to make it a safe network in the app which I did. They said that it basically is apples or the phones fault for not sending the correct information to the app. Now before I get a response to this from Webroot I did open a customer service ticket over this. After the first week I noticed that I was charged according to the what the app said was a day early not a big deal, but I have had this persistent problem of my VPN not shutting off when I’m at home. The benefits don’t outweigh the cost in my opinion and I’m not talking about $3.99 a month. I’m not sure after a month if I’ll keep this app. We apologize for any inconvenience this may cause. Read the Webroot WiFi Security Privacy Statement at Due to government restrictions, Webroot WiFi Security service may not be available in the following countries (this depends on ISP, region, and time factor): China, Russia, Egypt, and UAE.
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